Star Ratings are used to categorize hotels based on their overall quality, level of service, food standards and other amenities. The same will vary depending on various criteria outlined by the relevant issuing bodies of each country.
1 Star - Majority will be small, independently owned properties. There is likely to be limited meals and facilities.
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2 Star - Varying from small to medium sized properties offering more extensive facilities. Reception and staff will aim for a more professional presentation than one star level and a wider range of services, including food and drink is likely to be found. Some rooms may be provided with en-suite facilities, but this is not guaranteed.
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3 Star - Hotel Properties will usually be of a size to support higher staffing levels and with a greater quality and range of facilities. Reception and public areas will be more spacious. All bedrooms should come with en-suite facilities and room service may be available.
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4 Star - At this level, there should be a noticeable difference of quality in the furnishings, decor and equipment. Bedrooms are usually more spacious than those found in lower starred properties. Services such as porterage, 24-hour room service, laundry and dry cleaning may be available.
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5 Star - These properties should provide spacious and luxurious accommodation throughout the Hotel. Formal service and flawless attention to the guest’s requirements should be provided.
STANDARD (STD) - The most basic room type, featuring basic amenities and furnishings. Standard rooms often have no views.
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SUPERIOR (SUP) - Room type has finer interiors as com pared to standard ameniuties in terms of tea coffee maker, hair dryer, iron etc. This however is not guaranteed always. Rooms will be on the better floors and you have an option of selecting view also most of the times.
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DELUXE (DLX) - One shade higher than the superior in terms of interior, amenities and location. Certain hotels however rate deluxe rooms lower than superior rooms.
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EXECUTIVE (EXE) OR CLUB ROOMS (CLB) - Larger rooms mostly targeting the business executives with special added comforts and conveniences, including access to exclusive facilities on the executive level floor or club level floor.
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JUNIOR SUITE (JRSTE) - A "junior" suite is generally a larger room with a separate seating area, with a division between the sleeping area and the seating area.
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SUITE (STE) - A Suite is composed of two or more clearly defined rooms, a bedroom and a living room, with a door that closes between them.
The following are the general room types that can be booked, subject to being offered by the hotel - Single, Double/Twin, Triple & Quad.
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Single Room - Accommodates a single person.
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Twin Room - A room with two single beds. A Double Room is a room with a single Queen Sized or King Sized bed that can sleep 02 adult guests. Confirmation of a Twin bedded room or double bedded room is always subject to availability.
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Triple Room - Can accommodate 03 adults, and may be no larger than a twin room, in which case the third bed is often a rollaway bed or a cot placed in a twin room.
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Quad Room - Can accommodate 04 adults. Also offered as family or superior rooms, these rooms are larger.
Hotel regulations are very strict and no person beyond the prescribed limit is allowed to occupy a room. In Europe, fire regulations restrict a maximum of 3 persons per standard room.
Infants are defined as guests under 2 years of age as on the date of check in. Cots may or may not be available. You will have to check with the hotel on check in.
Breakfast may or may not be included in the price. This is indicated under Room Particulars when a search for hotels rates is made. Hotel Breakfast is decided by the hotel, region or location.
Hotel cancellation policies vary from hotel to hotel. Please see hotel specific policies for more details.
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Any cancellations during trade fairs and peak periods will attract cancellation charges once the booking is confirmed. These cancellation charges will vary from hotel to hotel and may attract upto 100% of the entire accommodation cost.
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For any cancellation requests, kindly send an email to cancellation@ezeego1.com.
The general check-in time is 2 p.m. and check-out time is 12 noon. This may vary for selected hotels and countries where local factors may influence this and the times can differ from these.
Early check-in and late check-out requests are granted at the discretion of the hotel, and subject to availability of rooms. On most occasions a hotel may provide this for a charge.
