Hi Amruta,

I just confirmed with my credit card company and the amount has been credited. Thanks a lot Amruta. You have saved me a lot of pains. I just wished that the whole process was faster. But nevertheless thanks a million. Keep up the good work. Take care and have a great year ahead.

Dear Madhura,

Raghav Mehta called up. He has landed some time back at the Delhi Airport and was extremely pleased with his trip. He faced no problem throughout and everything was perfect. He has asked me to convey the same to the team.

Hi Yatin,

I want to thank you for being so proactive and courteous on this one! Please convey my Word of Appreciation to your Manager to have u as an asset.

Hello Sagar,

Thanks a lot for the very prompt response and redressal of my concern, i appreciate our willingness to resolve this reversal matter to my satisfaction.

I just wanted to let you know that i did get the refund today in my C/Card account..thanks to you. This is a star example of cutomer service that deserves commendability..being from the support industry myself, i can associate with feelings of both being a customer and on the other side of the phone.

Wish you a great coming weekend, And yes, as you suggested, the mouthshut review would be updated by in 1-2 days..whenever i get a chance to do so.

Dear Imran,

Thanks a lot for quick response... you again won me.