February 2008
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Customer Speak
Arijit, Mitra February 22, 2008 at 6:43 pm 

Hi Amruta,

I just confirmed with my credit card company and the amount has been credited. Thanks a lot Amruta. You have saved me a lot of pains. I just wished that the whole process was faster. But nevertheless thanks a million. Keep up the good work. Take care and have a great year ahead.

Abhishek Goenka February 21, 2008 at 6:54 pm 

Dear Madhura,

Raghav Mehta called up. He has landed some time back at the Delhi Airport and was extremely pleased with his trip. He faced no problem throughout and everything was perfect. He has asked me to convey the same to the team.

Sachin Makhija February 21, 2008 at 12:32 pm 

Hi Yatin,

I want to thank you for being so proactive and courteous on this one! Please convey my Word of Appreciation to your Manager to have u as an asset.

Rahat Sanghoi February 08, 2008 at 12:18 am 

Hello Sagar,

Thanks a lot for the very prompt response and redressal of my concern, i appreciate our willingness to resolve this reversal matter to my satisfaction.

I just wanted to let you know that i did get the refund today in my C/Card account..thanks to you. This is a star example of cutomer service that deserves commendability..being from the support industry myself, i can associate with feelings of both being a customer and on the other side of the phone.

Wish you a great coming weekend, And yes, as you suggested, the mouthshut review would be updated by in 1-2 days..whenever i get a chance to do so.

Dr. Suhail Iqbal February 07, 2008 at 10:30 pm 

Dear Imran,

Thanks a lot for quick response... you again won me.