• Please call the airline directly for all cancellations & amendments at the numbers mentioned below.
    • Go Air - 1800222111 / 09223222111
    • Indigo - 18001803838/ 09910383838
    • Spice Jet - 18001803333 / 9861803333
    • Paramount – 18001801234
  • Only Actual Airline Cancellation / Amendment charges would be payable and any difference in fare if applicable to be paid directly to the airline. Ezeego1 Handling Charges will not be levied in such cases.
  • After duly canceling / amending your booking with the airline, submit your Cancellation Request Form Online
    • Log on to www.ezeego1.com using your User ID & Password.
    • Click on "View Transaction" link.
    • You will be taken to your default "Booked Transactions" page.
    • Click on "Cancellation Request" link against the appropriate booking.
    • Fill in the Cancellation Request Form.
    • In the remarks field enter any reference number provided by the airline along with your Remarks (if any).
    • Click on Submit.
  • The refunds will be processed within 2 working days from the date of submission of your request and the credit would reflect in your card account within 7 working days thereafter.
   
  Urgent Cancellations / Amendment Requests
Cancellation or Amendment Requests for departures within 24 hours for e-tickets & 72 hours for paper tickets.
  • Please call the airline directly for all cancellations & amendments at the numbers mentioned below:
    • Jet Airways - 3989 3333
    • Air India (IC) - 1407 / 18001801407
    • Jetlite - 1800223020 / 30302020
    • Kingfisher - 1800 209 3030 / 1800 1800 101
    • Air India (AI) - 1800 22 7722
  • Only Actual Airline Cancellation / Amendment charges would be payable and any difference in fare if applicable to be paid directly to the airline. Ezeego1 Handling Charges will not be levied in such cases.
  • After duly canceling / amending your booking with the airline, submit your Cancellation Request Form Online:
    • Log on to www.ezeego1.com using your User ID & Password
    • Click on "View Transaction" link.
    • You will be taken to your "Booked Transaction" page
    • Click on "Cancellation Request" link against the appropriate booking.
    • Fill in the Cancellation Request Form.
    • In the remarks field enter any reference number provided by the airline along with your Remarks (if any).
    • Click on Submit.
  • In the case of paper tickets please remember to send us the original ticket by courier clearly superscribing the Airline Cancellation Reference Number on the envelope and on the Ticket Jacket to the following address:-
    Airline Operations - Refund Section Ezeego One Travel & Tours Ltd.,
    Vaman Centre, Marol Makwana Road, Off Andheri Kurla Road
    Andheri (E), Mumbai - 400059, Maharashtra, India
    Ph : 91 22 61969696 / 71969696
  • The refunds will be processed within 2 working days from the date of submission of your request and the credit would reflect in your card account within 7 working days thereafter.
   
  Cancellation or Amendment Requests for departures beyond 24 hours for e-tickets and 72 hours for paper tickets.
  • You may follow the Urgent Cancellation / Amendment Request Procedure as mentioned above.
    OR
  • Ezeego1 could handle the Cancellation / Amendment request for you with the airline and process applicable refund for which kindly:
    • Log on to www.ezeego1.com using your User ID & Password
    • Click on "View Transaction" link.
    • You will be taken to your "Booked Transaction" page
    • Click on "Cancellation Request" link against the appropriate booking.
    • Fill in the Cancellation Request Form.
    • In the Remarks field, enter any information that you would want us to bear in mind while processing your request.
    • Click on Submit.
  • In the case of paper tickets please remember to send us the original ticket by courier clearly mentioning the Airline Cancellation Reference Number on both the envelope and the Ticket Jacket to the following address:-
    Airline Operations - Refund Section Ezeego One Travel & Tours Ltd.,
    Vaman Centre, Marol Makwana Road, Off Andheri Kurla Road
    Andheri (E), Mumbai - 400059, Maharashtra, India
    Ph : 91 22 61969696 / 71969696
  • The refunds will be processed within 2 working days from the date of submission of your request and the credit would reflect in your card account within 7 working days thereafter.
  • In addition to the Actual Airline Cancellation / Amendment charges and any difference in fare (if applicable), Ezeego1 Handling Charges as per Terms & Conditions mentioned will be levied in such cases.
  In case of delayed or cancelled flights, kindly obtain the airline cancellation stamp on the ticket and courier the same to us at the above mentioned address. Alternatively you may also send us the scanned copy of the ticket bearing the Airline stamp at cancellation@ezeego1.com